2 Who is responsible for processing the data?
A data protection officer has been appointed within the group of companies that BELCROP is a part of and is responsible for monitoring the protection of your personal data. You can contact the data protection officer via privacy@BELCROP.be.
3 Which personal data do we process?
This section explains which personal data of yours we process, as well as the purposes and the legal grounds for said processing. In addition, we also state how long we store this data.
3.1 Log files and cookies
3.2 Contact form
When you contact us using the online contact form, we collect your surname, first name, company, address, post code, place of residence, email address, telephone number, and fax number, which were provided by you in your question or in the information you requested. We collect this data because it is necessary to be able to answer your question or provide you with the requested information.
We will not store this data for any longer than necessary to answer your questions or provide you with the requested information.
4 Do we sell or pass your personal data to third parties?
We will not sell your data to third parties under any circumstances.
For the execution of our services, we may share this data with third parties (e.g. datacentres, printers, mailing agencies, and software administrators). To protect your privacy, we have made agreements with these parties that guarantee your privacy. We may also share your address data with external parties with a view to data enrichment (e.g. when you have moved but not communicated this fact to us, we can get your new address from these partners).
5 How do we protect your personal data?
BELCROP takes the protection of your personal data and your trust in us very seriously. Therefore, we will take all the necessary steps to ensure the protection of your personal data. We will take all the necessary steps to ensure the protection and confidentiality of your personal data, physically, electronically as well as at the organisational level.
6 How can you contact us to exercise your rights?
You have the right to demand inspection of your personal data free of cost at any time. You also have the right to delete or rectify incorrect, invalid, outdated or incomplete personal data.
You also have the right in certain cases to request us to cease the use of your personal data for a specific type of processing.
Finally, you will have the right to object to a specific type of processing of your personal data.
You are required to email your request to privacy@BELCROP.be.
Such request must contain the following: full name, address, e-mail address, copy of the front side of your ID card, and a clear description of your request.
If, in your opinion, we have not handled your request appropriately, please contact us according to the above information. If this does not produce the desired result, you have the right to file a complaint with the supervisory authority in the country in which you are residing. For Belgian customers, this is the Belgische Gegevensbeschermingsautoriteit, and for Dutch customers, this is the Autoriteit Persoonsgegevens.